Frequently Asked Questions

The following is a list of the most commonly asked questions. If you have a question that is not on this page, please do not hesitate to contact us. Samples - Do you send flooring samples Yes, we can send out up to one sample per customer (we can only send out one due to the high number of requests we receive each day). Please contact us with your name, address and the details of the samples you require. Where possible please include the product code. Samples will usually be sent out within two working days. Ordering - How do I place an order? You can place an order by: Online : Browse the laminate section, add the items you require either to an email or use the request information link to detail your order or required quotation. By Telephone : Once you have decided which items you want to order, call us on 01278 425309 to place your order. Payment -Which methods of payment do you accept? We accept payment via: At this time we can only accept Cash or Cheque. If you are paying by cheque, we are unable to complete the order until payment has cleared